The Indigo Prairie ABN (32 907 8995 254)
Please note that all prices listed on www.theindigoprairie.com.au are in Australian dollars (AUD), unless specified.
The Indigo Prairie takes your privacy seriously and is committed to keeping your details private when using our website. To process your order we require personal information including name, address and contact phone numbers. We ensure that your personal details will not be disclosed to a third party
We aim to provide a safe and secure site where you can feel at ease that your personal details are secure. Our website is secured by 128 bit SSL encryption which keeps your information secure. All information submitted to Indigo Prairie is secured using Secure Sockets Layer (SSL) software. Information on our website is protected by Firewalls and encryption technology.
We take our customers security seriously and reserve the right to perform credit card verification checks should your order be over our maximum credit limit. You will be notified via email should this check be enforced.
All queries will need to be e-mailed within 7 days of delivery for all returns and exchanges, we will then approve your return. Any returns that have not been approved will not be accepted. Exchanges and/or returns are processed at the discretion of Indigo Prairie. Indigo Prairie assesses faulty items prior to returning to manufacturers for assessment. Indigo Prairie will endeavour to replace faulty items where possible. Please allow up to two working days for refunds to be processed and up to five working days for the balance to be returned to your account.
The customer must pay for shipping cost of all returns and exchanges (Indigo Prairie will provide FREE exchange shipping for Australian exchanges only).
All International customers are responsible for all postage costs for returns and exchanges